RELAX The Spa (Rochester)

My husband and I came here recently for a couples package. We both had facials, massages and pedicures. Which was a really great price for all that you got. It was his first time and he really enjoyed it. Will come again.

On a whim I called and wanted a hot stone Massage and they had an opening with Mary Elizabeth. She is so sweet and knowledgeable!!! Let’s just say I left there Relaxed. I did spend time in the quiet room. I did miss the cute tea cups they used to serve the tea in. It is always a great experience when I go there. Thank you Mary Elizabeth. Always greeted with a smile !!!!

Charming and calming place relaxing in the inside strip mall on the outside. Good massage.

The spa environment is what you pay for. The disaffected staff at the front desk seemed bored and a tad annoyed when I asked them to repeat directions. At one point, I honestly thought they forgot about me in the Quiet Room. My masseuse was kind, but did not apply the pressure I’d hoped or requested. The add on scalp massage was nice but not worth it; it felt like veeeeerrrrry gentle pressure applied for about five minutes. Not exactly deserving of the $30 price tag. If you’re looking for a therapeutic place to have an actual massage, this ain’t it. If you want a relaxing massage environment more than you want the relaxing massage, then you have found the right place

I got a gel mani/pedi, back and shoulder massage, and facial on 7/27/24. Today is 7/30/24 and my gel mani is chipping and cracking on multiple fingers and I work a desk job, and have a dishwasher, so my nails aren’t getting wrecked! The quality of the products used clearly is very poor. I also wasn’t impressed with the service for a $125 gel mani/pedi. The massage chair was nothing special, the products clearly are substandard, there was no stones or anything like that. No skin scrubs or anything, just a plain foot soak and gel mani/pedi. I got a 30 second leg rub with some oil and that’s it. We were offered nothing during the extensively long mani/pedi. We all complained of our backs starting to ache for how long we had to stay in the chairs because the manicures are also done in the pedi