Regus

I set up a virtual office. Realised I didn’t need it the same day and e-mailed them to cancel. They didn’t respond until December 12th saying we can’t cancel. Yet I will never use the services. They have taken two payments for over £500. And now are threatening a law suit. Imagine the stress for something you have never accessed or will ever use. Please look at We work or other companies. I CANNOT STRESS THIS ENOUGH. Do not rent a space from them be that in person or virtually. They have no desire to help. Especially if you are overseas.

I was misled into signing a 12-month contract with Regus. Their representative assured me that the address would be accepted by Shopify Payments, which was the only reason I signed. After signing, Shopify rejected me twice (including my appeal). I never used any office services, yet Regus kept charging me $359/month. I already paid $1,745.88 for nothing, and when I asked for cancellation, they refused. This is misrepresentation and unfair business practice. Be very careful — once you sign, you are trapped in a contract even if the service is completely unusable.