Regus - Boca Raton - Mizner Park

Regus Mizner Park – Unprofessional & Constantly Adding Fees We have an office in Mizner Park and use Regus strictly as a virtual office since we don’t accept walk-ins. When we signed up, everything was included — mail handling, address use, the basics. But over time, they’ve steadily added new fees for services that used to be part of the package. The latest? A $9–$10/month charge just to store your mail — something every virtual office should include by default. It’s yet another example of Regus constantly trying to nickel-and-dime its clients. The front desk staff is frequently unprofessional, and the overall experience continues to decline. To anyone considering Regus at Mizner Park: look around. There are PLENTY of office spaces in the area. We use Regus for a very specific reason,

Disappointing Experience at Mizner Park: Hoping for Better Consistency Across Locations. I normally don’t leave reviews unless something is truly extreme, but today’s experience at Mizner Park was upsetting enough that I feel I need to share it. As someone who has been using Regus Business Lounges globally (Canada, Turkiye, U.S. and more) for many years, I’ve always appreciated the flexibility and professional environment. Unfortunately, what happened today was the exact opposite of that. Here’s exactly what happened step by step: 4:50 PM: I arrived at Regus Mizner Park to do a very quick print, literally a one-page printout. The door was already locked though the centre was still open. The receptionist saw me standing there but instead of simply opening the door, she motioned for me t

I would advise not to rent a space here. There are better options out there. The desk staff is not helpful at all, they don’t have costumer service basic skills and they charge fees for any type of support, even the smallest ask. Internet is constantly failing and the building is under renovations so you can imagine, noise and access is limited.

I spoke with a representative that ensured me that I had 3 days to decided if I wanted to continue with their service. Within 12 hours, I decided not to use their service as it would be pointless for my company. I called numerous times and they then said that I cannot cancel my contract and had to stay on for the year. Even though, I am no where close to that office, or never even been there, they still kept billing me. I contacted billing, customer service and I have an email string. They kept running me around and there was nothing to do except be stuck with their contract. Beware of their contracts as there is no way of cancelling for any reason whatsoever. Needless to say I felt scammed, even though they say "its the contract".

Scammers. Booked at 9 am and cancelled with 12 hrs in advance and then booked at 3 pm in another of their locations. They don’t want to reimburse the money of the booking I cancelled on time. They take advantage of the customers and if you need to rent an office there are way better options. Scammers!