Redland Barber Shop

I'm not quite sure how this place has such a high rating. I'm nearsighted, so it wasn't until I had left the shop did I realize what a mistake I had made. 1. The barber had used a trimmer to cut my bangs. My hair basically looks like a third grader cut it because it's uneven. 2. The hair around my temples was cut unevenly. One end is square, but the other end is curved. 3. I asked for my sideburns to be trimmed. Basically, they were completely removed when I pointed out that they were uneven. Pointing out unevenness doesn't mean I want then trimmed off completely, I just wanted them cut even... 4. The top of my head wasn't cut evenly. I have some hairs sticking out that are 2.5 inches long while the rest are about an inch long. 5. I mentioned I would shave off my beard at home. The la

I had a fantastic first experience at this barber shop today. I walked in and was immediately greeted and seated by Fong. She asked me to explain what it was that I wanted and I described the way that I wanted my hair cut and my beard trimmed. She asked several follow up questions throughout the process just to clarify that she understood exactly what it was that I wanted before proceeding. I really liked that because in the past, several barbers have made incorrect assumptions about what I wanted. I will absolutely be coming back next time I need a haircut and a beard trim. It's convenient to where I live, the price is fair, and I had a really good experience there and walked out with my hair and beard EXACTLY the way that I wanted them.

I took my kiddo here for the 2nd time and he is a very happy camper .

You guys can definitely delete my review every time I post it, but I will absolutely check my review every morning, afternoon, and night. An absolutely most horrible experience I’ve ever had in my life, the barber was extremely impatient since I walked into the store(it’s my first time being there). He used pomade without asking me in advance, and told me to wash it off impatiently like it’s my fault. I had no idea what I did to him, it’s like I owe him something. Of course I got the ugliest haircut I’ve ever had in my life. I 10000% don’t recommend going there. And I think you need to pay more attention to your customer service instead of telling me to “find a life”, and thanks to your fantastic customer service, it’s my first time writing a review on google map.

Bruce is the best and only barber I trust with my hair as well as my sons now. I’ve been going to a Bruce since I was in high school and have always been more then satisfied over the years. I love the atmosphere and feel like I’m at home when I walk in.