RDA Promart

Used to be one of my favorite stores. They are out of color all the time now. I came twice to look for a Pravana color. The second time the lady stated they just got the truck, refused to go to the back to see if they received the color I was looking for. Keep in mind there was only two customers in the store and I was one of them. She claim how busy they are and will get to the boxes whenever they get a chance. All she could do is advise me to call daily to see if they received it. Are you kidding me? Is it really hard to walk to the back and look?

Greeted the moment I walked in. Had no trouble finding what I needed. Very friendly

They are so kind and helpful, way better than armstrong who could care less about their customers. The owners are the most generous and thoughtful people. I only take my business to RDA!

HORRIBLE customer service! After receiving deplorable customer service I asked for a name and number of management to file a complaint. She said she was not allowed to give that information. Lol. I was appalled by the refusal to give me that information. I stayed there requesting that information and she said she would be back. She disappeared for quite some time to the back. Then came back with another lady who was a manager. They came laughing. Which I don't appreciate them making a mockery of my issue. The manager then proceeded to give me name and number to make complaint but then continued to argue with me and and defend her employee. I was telling her about how her employee handled the situation. She was not there. She does not know the facts and she continued to argue with me and im

This place is the only professional hair place I purchase from. Love there location. Hardly ever see the same sales reps twice so that can be an issue as far as getting orders maintaining and serving customers. And knowledge of orders and products. None the less some how still seem to do okay.