RazorBehavior Studios

It’s so unfortunate someone with immense talent can be extremely unprofessional and careless for their clients. Your hair will look absolutely stunning but the customer service is slim to none. My appointment was at 1pm and I didn’t sit in her chair until 4:45pm. I left the salon at 5:30 pm! My graduation is tomorrow and I did not plan to spend 4 1/2 hours in the salon just to get a standard curl and style on my (Pixie). I’ve come here about five times, and unfortunately, this has consistently been the energy. I won’t be returning on principle. Best of luck to anyone booking—just be prepared for chaos. This is not how you run a business!! Please do better.

Recently went for a transformation hair cut and I loved it ! Monique is very professional and talented. Definitely be returning

Booked an appointment and was charged twice for the deposit. I emailed to ask a question about coloring my hair prior to my appointment and I still have not received a response. I had a family emergency and canceled my appointment more than 24 hours before my appointment. That evening I received an email saying I was a no show and was charged $100 automatically. I have proof I was charged twice and proof I canceled my appointment as an automated email was sent showing it was canceled, stamped with the date and time. I’ve been emailing and calling trying to rectify the problem but of course no response and no answer when I call. If you got it like that from that little show why are to stealing money from hard working form people in your community. Now my bank suggested I close my account an

This was my first time after being recommended by a friend. I Would like to start off by saying my Hair was cute however I booked for a 9:10 am appointment and arrived @9 am. This appointment was booked for the morning of my gender reveal. She came in 10 mins before 11 am. I had a little breakdown because I had pre paid appointments for my makeup and nails and I missed them due to time management issues on her end. Definitely would book again but at a later time not early in the morning if I have something important. Over all she was nice and the salon was cute.

Monique and her team are very unprofessional. Her assistant contacted me the day before my appointment and ask if i could reschedule at a later time because she had a dentist appointment(which she didn’t she was at the club). I made my appointment days prior. I told them I couldn’t take the later time given because i had other obligations. They told me to reschedule for a later date. I asked for a refund and the assistant told me it’s non refundable that i could use it at my next visit. I informed her that i will no longer use her services. This is the second time she has contacted me the day before a already BOOKed appointment to say something came up. Nothing in that policy says when stylist cancel that money is non refundable. So i reported her. That’s stealing and my money was refund.