Ravenswood Nail Party

I came in for acrylic nail removal and a manicure. I was scheduled with a staff member who appeared to be new and still gaining experience with acrylic removal. The front desk staff was providing coaching in a tone that made both my partner and me uncomfortable, which also seemed to be critical of the technician's work. While we appreciate that they accommodated us on short notice, I would have preferred to be informed that the technician was in training. Additionally, proper cleaning between steps was not consistently performed, resulting in nail residue and dust throughout the process. As a result, the final nail shape did not match what I had requested.

Great service for our entire bridal party! Lien was so helpful from start to end, and the entire staff was so efficient! I absolutely recommend to anyone looking for individual or group services. Clean, detailed and affordable. Will definitely come back!!!

Phew, not the place to go if you’re looking for a relaxing, quality experience. Called ahead and was rushed to sit immediately saying that the water was ready, just for us to sit down to empty tubs and COLD WATER. I asked for warmer and it just was colder… 🥶 The team was in such a rush, that they did skipped several steps of the pedi and almost forgot the parts of the mani that I had to catch and correct. They have a communal bench for you to sit on while getting a mani, that took work for me to stay seated on, and definitely hurt my back. Rushed through my mani and left my nails splotchy. I felt like a twizzler when I was getting my pedi and they had me reach across my body to the other side to file my nails, just to move me to a seat afterwards. They also DID NOT CLEAN THE PEDI TUB IN BE

I just experienced probably the worst pedicure of my life. And I’ve had MANY. The nail tech appeared as if she wanted to be anywhere but at her job. I paid $40.00 for what felt like a 15 minute express pedicure.It was also highly unsanitary with reused nail files sitting at each station. Instead of hot towels on my legs, she used one lukewarm washcloth. I will not return. And for comfort, zero stars. I couldn’t even rest my head back because the makeshift bench was just up against the wall. The lady at the front was kind enough, but nothing can salvage that pedicure.

They sat our party of four right away and for a split second I thought, “yes, this is going to be cute.” The cut was good, color was fine…I was still in my pamper fantasy. Then they hit fast-forward on the whole thing like they were speedrunning a salon challenge. My friend got the start to her mani while getting her pedi at the same time (chaotic energy), I got pulled mid–nail paint to the lobby sofa so they could seat someone new (who my friends started chatting with, addressing him directly as NewJoe), and our “foot soak” was in cold water that got even colder when I asked for warmer. The group got split up so we were basically yelling across the room and texting each other like we were in a long distance situationship. The climax? A “leg massage” that was a quick rub with a cool wash