Provo Medical Massage

As far as therapists go, they're fairly standard for massage. The difference is they actually process medical insurance very well. Although when getting into a habit of going here with insurance, I scheduled things way in advance, where they would send me reminders the day before. As it happens they had a hiccup and i never recieved a reminder. In addition when I looked at my schedule it was recorded for a different day. Unfortunately I got a message from them that I missed an appointment and will be charged, when they admitted their system was having issues. When I walked in to dispute it, they said I get a one time forgiveness, like it was my fault. So as nice, clean and fresh the facility and staff may be up front, remember, the kindness is a facade.

I was able to book a massage at 11:00 pm for 10:00 am the next day which was very convenient. Shelbie listened to my need and targets the knots in my back which was exactly what I needed. I will be coming back!

The massage, adjustment and acupuncture were great. First time getting an acupuncture and I recommend! However dealing with the office personnel about my bill when I knew I was 100% covered, she argued with me and I had to call my insurance to make sure. Very unprofessional! Update: I just received a notice from Provo Medical Massage stating: Our lovely front desk person, Lydia, did everything possible to gently let LaRaine know that massage is not covered by Medicare. She was informed before the massage that it was an extra expense and even signed a form. We cannot change Medicare benefits even if a patient feels otherwise or is given faulty information. Wow REALLY Provo Medical????? It s not the Massage that I am referring to and YOU know it! I know and still know that the Massa

The massage I got was amazing. The girl (Maddy?) Was so fun to talk to and listened to my requests very well. I will definitely be coming here again. The only suggestion I have is for the water to be a little colder, but that's not worth nitpicking over. Awesome massage and environment.

Fantastic location! Highly suggest for anyone else. Super friendly knowledgeable staff. Ever massage I've had here had been perfect. Chiropractor is fantastic and fixed my long term neck issues. Highly recommended.