Planet Beach- Oro Valley, AZ

I want to share a story that left me truly disappointed and even angry. As a membership sales coach for spas, salons, and wellness businesses, one of the core principles I teach is exceptional customer service — how it draws new guests and members and builds loyalty. (When there's so many businesses that offer similar services, sometimes the only thing we have to distinguish ourselves from competitors is how great we can make new guests and members feel!) I’ve been a loyal supporter of this Planet Beach on Instagram because me and my daughter both previously worked at another location years ago — we loved it and I love to support a fellow business owner through positive comments, knowing how crucial they are for a business's visibility. So when I planned a trip to Tucson — two hours away —

My friend and I had a very disappointing experience at Planet Beach Tanning in Oro Valley several months ago. We drove quite a distance to come check it out. We were visiting based on a referral who mentioned halo therapy & sauna service here. Our visit was full of non sense that lasted way too long . While the front desk staff member was amazing, the manager’s behavior (Dee) was extremely rude and condescending. She mocked our nicknames and made several unnecessary phone calls to us both for simple approvals, which made the experience quite unpleasant. With SO MANY of the same options for services in Oro Valley & Tucson, I cannot recommend this business to anyone . If I could give zero stars, I would. By far the WORST experience I’ve had in town.

I had an amazing experience at Planet Beach. The girls there were extremely helpful and friendly. They had my favorite tanning lotion in stock at a great price. I did the tanning bed and the red light body therapy. My skin looked and felt amazing afterwards. The prices are also very reasonable.

Great experience! The sauna and red light therapy were relaxing, and the staff was very friendly. Highly recommend!

What a great place to unwind and relax with good vibes. Ava is always at the desk and helpful and knowledgeable about products they offer. Bed 9 is a killer 😜