Persons of Interest - Williamsburg

First, shame on me. I came once and had a bad experience, but decided to give it another shot a year or so later based on reviews. The whole experience was frustrating. I asked for a scissor cut, but the barber kept insisting on using clippers, despite me clearly saying NO several times. He kept asking “why?” after each answer, like I had to justify my choice. It felt pushy and uncomfortable. I should’ve walked out, but I caved and he ended up using clippers on the sides and back. To top it off, the actual scissor work was uneven, with a visible gap on top. The whole thing felt rushed. I was in and out in 15 minutes. Not acceptable for $65 plus tip. Really disappointing.

Shawn gave me the best haircut I’ve ever had. Growing it out was such a long process that I was hesitant to let anyone touch it, but he listens, communicates, and is just really talented, bottom line. I found my new spot/ go-to guy!

I’ve been to POI a number of times over several years and had pretty good cuts. But my recent cut was disappointing. Barber appeared intoxicated while she cut my hair and really beat my head up with the clippers and comb. She didn’t show me the back of my head after the cut, which is standard practice. And I see why after the fact. She left me with an uneven fade and with the back hairline cut too high. Overall a sloppy job and unpleasant experience; not worth $70. I’m giving three stars because in the past I’ve had good cuts here. - Edit: Shortly after posting this review. POI’s owner reached out to me and offered me a full refund. I think that’s pretty great and shows they care about their customers. Upping my rating for that alone.

I went here because it had great reviews. The staff is indeed very friendly and the place looks cool. Unfortunately, when I went here for haircuts, both times the results weren’t what I hoped for although I gave specific instructions on how to cut my curly/wavy hair. However, after I shared my concerns, the owner reached out to me and he resolved the situation in a very professional and considerate manner, which I highly appreciated. I could therefore tell that they value customer satisfaction and try to make things right. So even tho I didn’t have the best experience haircut-wise, I was impressed by how well they handled the situation.

Been going for over two years, on and off. Great shop, though I tend to stick to early mornings on the weekends or last time slots during the week, due to work. Staff is welcoming, atmosphere is warm, and most other clientele are friendly. Skilled stylists and I have to give a big shout out and recommendation for Mayu Yamaguchi. Definitely give this shop a shot.