Palm Beach Tan

I’ve had a terrible experience here after being a loyal member for 5 + years at this location. I have tried to call three times in the last week and left three separate messages for the general manager or some of the owners to call me back and nobody will call me back. It’s very sad ownership has gone way down and they change employees it seems like every time I walk in the door. They don’t seem to care how they treat loyal customers. Very Sad & Unfortunate.

Convenient location and clean. The last few visits have been out of key items for a spray tan experience. For example, no footies, hair masks, and wipes in the room. On one occasion in early March, I went to get a spray tan. I was told that they were out of the Medium but with an upcharge could have dark or for nothing extra, light. When I was escorted to the room, I was told there were no hair masks and I could use a footie for a hair mask. Quite frankly, I didn't want spray tan in my hair so I went back to the front desk. When I brought up their inventory issue to the staff, one young lady was very unprofessional. She shouted at me, "Ma'am, we're trying!" She was surrounded by 4 other staff members so I brushed it off as maybe she's frustrated because I wasn't the first to comment on the

Very upset with this salon. It has been over a week for them to get a hold of the maintenance department for a tanning bed repair. I pay a lot of money every month to tan in this bed at this location. The staff at Dickinson Location is awesome. However Not Happy With This Bed not being repaired. I'm sure I am not the only one who is not happy. Like I said membership is not cheap. Also I have been a good customer. I buy the lotions at this location too! They're not cheap either. This salon used to be a 5 star. Who is the person in charge? Can't be the same person! I sure hope they fix this issue soon.

Great staff and varirty of beds and other services. Always clean and great deals. If you can't pay they simply pause your account with no charge or fees. You will never go in debt or owe anything you couldn't pay. It simply pauses your account for the time being until you can continue paying your regular fee. You can upgrade and any time and they won't try to suck your wallet dry, they're honest and always super helpful and laid back =)

Walked in this last Sunday and stood around with absolutely no acknowledgment for about 5 minutes so I just walked out.The bells rang when I did walk in at first.Stuff happens and maybe they didn't hear the Bell but that's kind of the whole point of the Bell now isn't it