Palm Beach Tan

Very friendly Employees and so helpful. I Love it there.

Libby is rude. She physically rolled her eyes in front of me. I walked in to standard, no one in lobby, Libby walks up " last name." I said I was unfreezing my account. (I've been with pbt, probably 15 years+.) She repeated "last name," so I said, "1st name," I said. She couldn't find me, so she had to ask how to spell. [Insert eye roll] Told me total. Asked how long I want to tan. Told me room number. The end. I have freeze dollars saved up because I do this over the years. I'll come in for a while, freeze for a while. She did not offer lotion, summer upgrade, nothing. She was done with me. She DID NOT want to work with me. I have so much going on in my life right now that I'm on the verge of crying at any moment, and I thought this was going to be my 10-20 min escape to myself each day

The staff is very helpful. The place is really clean. My issue is they didn't put the rug down in front of spray tan booth after cleaning. I slipped and fell very hard. I told the manager she wrote it down but that was all. I don't really know what I wanted her to do but I was really shaken up. My review would have been 4 just because they charge for everything you just get very basic spray tan for 69.95 a month. It is too expensive. .

Love this location minus it's not the same since the young lady Shelly has been gone. She offers the best customer service, knows you by name and always trying to tell you about something new. She would make a great store manager compared to the one you have currently.

I have been using this salon for years. I have purchased numerous products from them over the years. Normally I experience nothing but nice, professional associates. However, today when I went in with a problem about a product that I recently purchased from the salon I was treated with complete disregard and disrespect! Abby was the consultant I dealt with and without even looking up from her computer to look at the product I was trying to show her, she began arguing that I had spoken to her previously and that she had given me a piece of tape to put on my leaking tanning product. She told me that I had dropped my product in the parking lot and that she had already addressed this with me. I explained to her that I have NEVER dropped the product and that she must be mistaken on who she had