OROGOLD

Tucson, AZ · Cosmetics store

Rating
1.8/5
★★☆☆☆ 1.8
Reviews
20
Rank in Tucson
#997
of 1172 salons
City Percentile
10%
rating percentile
Address
Oro Gold Cosmetics, 5870 E Broadway Blvd #354, Tucson, AZ 85711
Phone
(520) 514-0855
Website
orogoldlocations.com
Status
Closed · Opens 12 PM Sat

OROGOLD is a salon located in Tucson, AZ. It is one of 1,172 salons listed in Tucson. Its 1.8-star rating is slightly below the Tucson city average of 4.6 stars. There is 1 photo associated with this location.

Hours

Friday11 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 jim kiel · Feb 2018

My teenage son was approached out in the mall (Park Place) and "dragged" into the store. Deonis Grace was the salesman listed on the receipt. I admit he is naive and inexperienced in this type of situation, he thought they were offering him free samples to try. There were no prices on the items and he literally did not know what he was paying. He came home with 2 lotions that cost him $270 (almost what he brings home from his job for a week's work). He was angry and embarrassed. When I took him to the store the next morning to return the items, we were told that their policy was "no refunds". (I guess you're safer buying online than at this establishment) I also complained to the mall office, asking if they knew they had businesses in their mall using these tactics, they did, they

★☆☆☆☆ 1.0 Caitlin Gilson · Jun 2016

I only looked up the reviews after I was pressured into buying. I thought I was getting such a great deal, and I thought the skin-care item really worked, as I didn't have a reaction to it that I do so many other cosmetic products. The guy practically pulled me into the store, spoke very quickly, and was very friendly. Kept trying to upsale. I thought it was just because they got commission. Maybe they do. There's no returns allowed. That alone should tip you off. I feel so awful for getting scammed. Don't be like me.

★☆☆☆☆ 1.0 Kelly Glenn · Dec 2017

They pulled me in the store and seemed really friendly and tested product on my arm. As we were finishing he pulled out a calculator and punched in some numbers very quickly, showed the total on the calculator for just a few seconds then was putting the products in a bag and asking if I was paying with cash or card. I was about to sign the receipt when I saw the total was over $100. I asked for it to be immediately refunded and they said they would but now seeing these reviews, I'm nervous that I won't get a refund for a product that I did not even walk out the store with!! Very bad customer service

★☆☆☆☆ 1.0 Dylan Harris · Dec 2017

A sales person standing outside of the store stopped me and my girlfriend and talked us into going inside. He went in and he showed us a product that didn't do anything but he played it off as if it did. He practically pushed us towards the counter and rang up the product and put it in a bag. Pressuring us to purchase the product. If he had been one step closer he would've been just shoving the product in our hands and pushing us out the door. The total came out and he tried to hide the price under another paper and tried getting us to sign. We noticed and told him we didn't want the product because it was more than expected. He then made me and my girlfriend feel like it was our faults for being pressured into buying a terrible product. He was very rude when we no longer wanted the produc

★☆☆☆☆ 1.0 dchamp * 327 · Dec 2016

Sales person did not tell me my total, just took my card and ran the charge, I did not see the all sales final sign, so I was tricked, I couldn't return my products the next day. He made it look like I was getting an awesome deal, but didn't know I was charged $1300.00, he made me sign the slip and not showing me the total. Next day manager said, no refunds all sales final. I called customer service and they said I have to deal with the manager of the store! What scam artist can work at the mall, they should be shut down.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Cosmetics store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.