O K Beauty & Hair

I went into this establishment on 8/23/25 to buy some of their 100% human hair that they sell for quick weaves and turns out the hair was mixed with synthetic hair. I went to get my hair done for my birthday and spent $250 to get it done, just for her to start flat ironing my hair and it started melting onto the flat iron and she refused to continue doing my hair. I immediately called them and demanded a full refund, they said the hair shouldn't be melting and the manager wouldn't be in the store until the upcoming Tuesday, but she will call her and see if she would give me a call. After a couple of hours went by, i heard nothing back, so i decided to drive back to the store. Once i arrived and retold the story, the girl in charge said there was nothing she can do, she also said "it was no

Great customer service, horrible business practices! I recently purchased 4 bundles of hair and they are cutting the bundles in half to make it appear as a full bundle. I’ve been purchasing hair for a very long time and know what a full bundle of 16 inches look and feels like. They did the same with the 18 inches I purchased. I took a video but Google doesn’t allow videos but you can see in the photo that it’s cut in half but is missing some weft for 16 inches. If you’re experiences in purchasing hair, you know the shorter the length, more weft you get. It’s super disappointing that they are doing this but I’m not surprised, SMDH!

I bought 2 bundles had it installed and the shedding was horrific, every time I brushed my hair it came out, when i washed it, tangled so very bad. I told the owners about the shedding and they did nothing. I’ll never go back to purchase hair again.

I recently moved here from Palm Springs and am going about work of finding replacements for my favorite businesses. They had a visitor but obvious friend who'd stopped by. I was happy to hear a language familiar to me. They greeted me and were attentive in a friendly, welcoming way. I'm African American. I have two more businesses to check out. They just happened to be the closest. Great product staging and marketing!

I had a good experience in this store. The store was clean, organized, I was able to move about with ease, The young male employee was very knowledgeable, courteous and professional. He may be the store's best asset! Prices are fare and comparable. I would recommend coming here for your beauty items!👍🏼