Nails by Karen

I’ve been coming here from time to time since high school (about 10 years now). Always had a good experience. I’ve been able to walk in without any issues which is a plus bc I tend to get my nails done impromptu! Clean place and nice staff.

I called this salon for a pedicure on accident thinking it was the one in white oak, Pa. I got a call that morning stating I wasn’t at the appointment and I apologized for calling the wrong salon. The women on the phone was very unprofessional, calling me 3 times to argue and leaving a nasty voice message. I know this may have been inconvenient for them, but people make mistakes and threatening to charge me over the phone and threatening to call the police on me for this is absurd, along with a voice message that I wish I could share on here. Although I’ve never been to this salon… I would NEVER go!!

I’ve been going to this salon for a few months, and while things started off fine, the quality and professionalism have seriously gone downhill. I got a Gel-X set and one nail broke just four days in. I didn’t make a fuss. When I came back for a refill, I asked the tech to make sure the nail wouldn’t break again. He brushed it off and gave me a flimsy, short fill—even after I asked for a longer one. Surprise: it broke again, two days into my vacation. When I called to get it fixed, the owner(Karen) was rude and defensive. Instead of listening, she hit me with, “I go on vacation all the time and my nails never break.” That’s not helpful—it’s dismissive and unprofessional. The owner fixed the nail but was rude the entire time and said I cannot follow customers everywhere on their vacation

Wow! This was my first time ever getting my nails done and Nails by Karen certainly did not disappoint!! The salon was extremely clean and the staff was so kind! I had Anthony style my nails and he did such an amazing job! He was so kind and, since it was my first time doing this, he even helped me to decide what I wanted. I definitely would recommend this place to anyone who desires chic and beautiful nails! When I went, the salon was full and I still got an astonishing level of perfection in the nails! I absolutely couldn’t be happier with the way they turned out!

I love having my nails done here! Everyone is so nice and they treat you like family. I always have fun laughing and joking the with employees. I have had my nails done by 4 different people and they ALWAYS look great and last a long time. It’s the first place I’ve went that I haven’t been hurt or dreaded the process of removing the old gel. I would totally recommend giving them a try! Caden is amazing and a perfectionist!