Nail Elegance

I wish I didn't need to leave such a negative review but this was a terrible experience--the way he removed my full set was extremely painful; literally was pulling the nails by cutting them down and using a metal tool to pry the acrylic off..I told him it was hurting and he said 'this way is much faster'... I just got the set done Wednesday and they are already completely f'ed up..the top coat is almost completely gone and there's bubbles in it. Also after using hand sanitizer it appears my nails are 'burnt'? I've never had anything like this happen to a set in my life. Wanted a nice blue to match my outfit for my vacation and they look extremely trashy and not professionally done at all. Won't be returning. My mom was also really embarrassed because she's the one who got me the gift cert

I normally do cat eye gel but decided for "subtle" this time. My hands are dry because they're always in water. You can tell by my cuticle. Anyway this is day 3 of getting them done and they still look great! I recently got into doing my nails and Nail Elegance is my go to ever since. Tom has been doing a great job with them. Cindy, the owner, is super nice and always asks to see what I've chosen to do next. I'm a happy client at Nail Elegance. 😎

I've been getting pampered here for almost 8 years. I've tried other nail salons here and there, but I always come back. They are meticulously clean, even before the Pandemic. They are sincere thoughtful, and very talented. Cindy (the owner) currently does my nails and Tammy (the manager)does my pedicures (Tammy does fantastic gel Manis also).I am ridiculously picky when it comes to any of my personal grooming services. They check off all the boxes and then some. These ladies are like family to me. Give them a try... you won't be disappointed... ( apologies for the less than perfect photo skills. I took it from the tanning bed LOL}

After 2 days two of my nails cracked and one of the failed. The lady told me I can go at 10 AM and she will fix it. I was there on time but she said she doesn’t have time and I should go at 1:00 pm again I was there in time and she said she doesn’t have time and if I can go back at 5:15. She called me at 4:30 and said I should be there at 5:45, anyway I got there in time and her attitude was so rude, she treated me so disrespectful and did a rushed job on my nails. I understand if you can not be a good manager but customer service is the most important a business must have. Good luck

had a pretty concerning experience after a service here. i’m addressing it through the proper channels, but just want to urge others to be cautious and make sure you know what to expect before booking.