Morning Call

If I could leave -10 stars I would. They are owned by a hedge fund and it shows. 0 customer service. Lousy delivery service. Terrible billing practices. Are you boys in New York paying attention? It’s clear that you’re squeezing every last penny out of the newspaper. Customer be damned. The newspaper is delivered to our bushes, to mud puddles, to the corner down the street, to the other side of the street, or not at all. Then you’re billed $450 for it. Try to complain and they ask the same question, when was the last issue of the newspaper that you received? We didn’t receive any. We’re sorry for the inconvenience. We will contact the publisher. Aren’t you the publisher? Yes, well when was the last issue of the newspaper that you received? — See a pattern here? AI to handle emails. They

Tribune Publishing has ruined this paper. Printing has been moved out of town, so some days we don’t get our paper until after 9:00 am. It used to be here by 6:30. The subscription price is outrageous, sports scores are a day late, and the app doesn’t recognize me as a subscriber. Tells me I’ve exceeded my allotment of free articles. We could use a good local newspaper.

Horrible. Lie about pricing, and spam call you nonstop once you cancel your subscription.

Would be better if they would deliver the papers consistently to the stores. They neglect to do that at least once every other week.

I can't belive that you still block out Europeans because of the GDPR. It's been over a year and I still can't visit your website. What a shame.