Moon Nails & Spa

Carol’s nails on 1st (Bay St-nearest cross) moved to Moon’s nail salon on Main & Chapel. Carol’s and Moon have the best customer service. Very nice staff. My nails come out very nice, manicured, and polished.. Will continue going..

I really wanted to like this place. Unfortunately, I cannot. I went on a Tuesday afternoon, I was the only customer there. I went for a gel mani and regular pedi, and Moon helped me. I really liked how she did my cuticles since she managed not to cut me like other places usually do. Moon tried to cut my barely there ingrown toe nails and while I appreciated it, it hurt my toe quite a bit and it hasn’t stopped hurting since. It’s now Thursday and it’s still swollen and pus is now coming out. The tools were either not sanitized, or her method was not executed well. The gel mani polish was kind of dry and barely had any left, and she tried to use it anyway, creating uneven polishing on my nails, with some areas semi transparent, and others are opaque. She even put another layer of color polis

If I could, I give them a negative star. I Had a manicure & pedicure just a buff for my nails . I was not happy with the service. I also did the callus for my heels I was very upset they didn’t do a good job on it. The person doing my pedicure let the water run and almost wet my shoes. They were taking too much with them self they forget their customers service.

First and foremost the ladies here are absolutely sweet and kind. Customer service was great. The quality is where they lost me. I wasn’t going to write a negative review but I did spend my hard earned money for a full set of acrylics and gel pedicure. Pedicure was okay. My manicure lifted after 48 hours. One mail came off and at least 2 chipped at the cuticle and one more lifted. During the manicure, they did not push back the cuticle, which I guess means it wasn’t a real manicure, just acrylic on top of the nail. I did go back and let her know the issue and she was willing to fix one of the nails and do a “fill” for $20. I thanked her and went somewhere else.

Don't go to Moon for a dip powder manicure because she cannot do it. I paid full price for the worst manicure of my life here. I made an appointment two days prior and arrived on time. I was the only one at the salon so Moon came to me immediately. I told her that I wanted an ombre french dip with dip powder and asked if she could do it. She said yes and proceeded to waste my time for TWO. HOURS. Here's a break down of the timeline since it's important, and I told Moon when I booked my appointment that I had work at 3PM and needed to leave before then. 1PM - my appointment 3PM - work began for me and I needed to leave by then During my manicure, Moon was getting frustrated because she couldn't do it. When I noticed that she was attempting to give me a classic french tip instead of an o