monreve beauty salon

Sunday I spoke with Carolina and scheduled an appointment for today Wednesday at 5:30 for my daughter as a birthday present. We arrived to the apt 10 min early. We were referred to this salon by a friend that takes her daughter. When we arrived I was told they canceled her apt because it was set for 5 pm! I never got a call. I was told we’ve been calling you. I showed them my phone. Can you believe they called the person that referred them? While they’re waiting the same thing happened to someone else also with a 5:30 apt. I wish I would have known Sunday they were so unprofessional as I would have gone elsewhere. Never again. Very unprofessional. I called my friend and told her, she felt so bad!

Unable to use this business because they did not honor an apt. The person that I set it with was not even there. They did not speak English and a client there had to translate. Poor experience, will never be back!!

Good service

Worse service I waited for two hours and nobody call me!!!!! Awful staff!!!!!!!!

AVOID AT ALL COSTS — Worst Service Ever! I showed up for my appointment and was never informed—by anyone, not even the manager Carolina—that my nail technician, Thalia, was running an hour late. I had to leave and return later, wasting my time. When I finally got my nails done, the polish took over five hours to dry. A $50 job, wasted. In my 30+ years of interacting with service providers, I have never encountered such unprofessional and unacceptable behavior. Translation: ¡NO VALE LA PENA! — El peor servicio que he recibido Llegué a mi cita y nadie me informó—ni siquiera la gerente, Carolina—que mi manicurista, Thalia, iba con una hora de retraso. Tuve que irme y regresar más tarde, perdiendo tiempo. Cuando finalmente me hicieron las uñas, el esmalte tardó más de cinco horas en sec