Merle Norman Cosmetics & Skincare Studio

I have been a client over the years, but this one session has resulted in not returning nor recommending the organization. On Saturday, December 12, 2020 - I stopped by for a Brow Clean-Up. I had my brow clean up and filled, and went about my way. I shortly felt a burning, and decided to look at my face closer... Both of my browbones had their skin torn off - by large sums. I understand there are a times where nicks can occur, but these were full patches of skin. Photos attached. I returned immediately to the location to file a complaint, to which Christina (I believe that was the receptionist’s name) and I tended to me in the most professional manner. She immediately called the Harlingen manager, to whom I spoke to on the phone. I’m explained my skin routine (face wash, sunscreen, CC cr

I had my first facial experience, and it was absolutely incredible! The entire process was so relaxing and rejuvenating. Lenny was friendly, knowledgeable, and made me feel completely at ease. My skin feels so fresh, clean, and glowing—I can’t believe the difference! I highly recommend this to anyone looking for self-care and a confidence boost. I’ll definitely be coming back for more!

Excellent service. I had previously gotten all my waxes done in the bryan-college station area and they had always taken longer and had gone over my chest area multiple times to get a good wax, resulting in irritation and some more pain than normal. Here, they were a lot shorter, gentler, and did the best waxing I’ve gotten so far!

My daughter booked her first ever waxing service and from the moment we walked in Yani did an exceptional job making us feel at home. She made my daughter feel completely at ease throughout the entire waxing process. I highly recommend her, especially for anyone seeking a sensitive waxing experience such as the Brazilian or simply parents looking for a great waxing specialist that knows how to properly wax, listen to the client and not rush. Thank you

First time and had a great experience! I came here for waxing with Yani, and she was wonderful! She is very nice, professional, efficient, and experienced! I will definitely be coming back!