McCullough Salon

I waited outside their salon for 30+ minutes for my appointment with Toni that I scheduled last week and no one is at their shop. I checked their website yesterday to see if any policies have changed and all I saw was to show up 10 minutes before my appointment. I got a confirmation text after I booked and a reminder text yesterday so of course I would think everything is ready to go. I’ve been to this salon a few times over the past several years and don’t remember having these issues. No one is answering the number they provide and their voicemail box is full. I’ve checked my emails and any missed calls and there’s nothing from them. I will not be returning and wanted to warn others. I’m extremely disappointed.

One star is for the overall kind service, especially by Toni. Half of a star is for the cute community in which the salon is located. (Google reviews do not seem to allow for a half star rating, so I left it at two, but my rating is 1.5 stars.) I requested highlights, a cut, and flat twists. My appointment was at 10:30 a.m., and I didn't leave until 4. So, minus one star for taking all day. (If this duration is normal for highlights, then forgive my ignorance, and I'll add the star later.) Still, minus another star for incomplete highlights (see photo). I have gray hair on my hairline. The stylist, Tiffany, highlighted my hair and I noticed the grey hair after observing my hairstyle in the daylight. I called and asked if it's normal for a stylist to leave a grey patch when highlighting a

Got an amazing curly cut here!! Super cute spot with very skilled hair dressers! They take their time, but it’s worth it for the outcome!

Clean and cozy salon with very talented stylists specializing in hair health and color. Highly recommend booking an appointment!

I received great services. Awesome customer service. And and ALWAYS on time!!!