Massage Envy

Like many others have already stated — STOP! DON’T PATRONIZE THIS LOCATION! This owner and managers at this location are quick to take your money, but lack basic professionalism and customer service. Communication is poor, and administration does not know how to properly address or resolve concerns. There is a clear disconnect between collecting payments and providing quality service.

Be carefully, Mindy the “owner” who will only give you her first name does not take inclement weather into consideration of cancellation. Extremely rude when trying to reschedule as the snow changes over 4 hours earlier than expected for today’s for 18-24” of snow expected. Completely unprofessional conversation and have already contacted Massage Envy Corporate for this unprofessional first encounter. She owns Dover, Concord, and Christiana.

Member price for 60 minute massage is $75 and yet the rude lady in the front tried to make you pay tip for non member price of $145 for one of the worst massages I ever gotten. I checked my statement and they charged me twice on two different dates. Stay away

The set up was very nice, very clean, and much bigger than I expected. I am an avid gym person always lifting weights, hiking, trail running, etc. Michael gave the best deep tissue massage I have had in a few years. He worked out all my problems areas and even those I didn’t realize. Left there feeling so good and so relaxed. I would highly recommend Mike!!

Starr was amazing! She helped me feel relaxed and worked on my area of concern in my neck and shoulder area. I was so comfortable that we had a pleasant conversation during my visit. Thank you Starr for the magical work of your hands and mastering the art of relaxation. I will definitely be back again! 🙂