Massage Envy

Very fantastic group there! Friendly when you come in. I believe the manager there is always welcoming as well. Antonette I have been going to her for the last like 6 months. She is amazing at what she does! Great team for sure

Very professional, and friendly too! This location has great associates as well as ambience. A gem hidden amongst the hustle and bustle, a magical find!

How shameful- I reached out to this location via Facebook to express my dissatisfaction with our experience here and they removed it instead of attempting to make things right. My concerns were addressed with nothing but respect. What we experienced was a lack of communication on behalf of staff when it came to my mother’s cancer condition. We were scheduled for a couple massage 05/15/25 in observance of Mother’s Day. When I called and booked a month prior I spoke with a lady and advised them what we were looking for. We discussed certain things that could accommodate my mother with her condition (pressure preference etc) and I made sure to ask if there want anything additional they would need from us. The staff member advised that all information would be collected upon arrival and they d

I really like Massage Envy, but their turnover with therapists has become a real problem. You cannot get a massage on the books for months and the last six services out of nine have been canceled by Massage Envy due to changes in therapists schedule. I am at a loss to get a massage. Even stretching has become difficult to get. I have so many credits built up. You have to pay 20 per month to suspend your membership and to be able to use credits. And you have to fill out the form every month. Twice a manager was supposed to call me and never did. Very frustrated. Updates to this review. Massage Envy of Clay has fixed their shortage of therapists problem and has very good availability now. Definitely happier with this!!

DO NOT sign up with this company. I have left this message before and I will leave it again. They lock you into services that they don’t have enough staff to provide. For 3 years they have had a 3 month waiting list or out booking for massage therapists. They will try to offer you sun-par substitute services or allow you to freeze your account with a monthly fee to wait until they can provide you with service. It has taken more than 3 months for a manager to respond to my many phone calls and email request for help. They will NOT refund any appointments that they cannot honor or offer times for. This is a total scam. They will repeat basic contract details which they feel completely free them from any need to fulfill their commitment to what you are paying a monthly service for. Th