Massage Envy

Treat yourself! Very happy with my massage sessions. Prices are even better if you have a membership.

Heather was amazing! I had a 60 Min massage focusing on my back and neck, she got the knots and relieved the muscle tension easing my back pain. And the front desk staff were super kind and welcoming, I’ll definitely be going back!

Worst massage I’ve ever received. I got a massage yesterday and it was very painful. The massage was aggressive and included lots of odd pushing down on my muscles. Even though she wasn’t massaging hard, she still caused me a lot of pain. She pressed and massaged all the wrong spots. At no point during the massage was I able to relax. This morning I woke up with extreme soreness in my shoulders and back —-soreness that was not there before the massage. Also, I paid for a 90 minute massage. Did i get 90 minutes of massage? No. I was there on time and on the table by the start of my appointment. She came in a few minutes later and then ended my massage 8 minutes early. Given how much a massage costs per minute, this is unacceptable. I was back in my car and driving away before the massage

I have to update my review. I have not been happy ever since the new ownership took over. You should see the UNANNOUNCED price increases. YIKES! I went from loving my experience with the staff, the therapists, and the ownership to nearly the complete opposite. I have a couple of therapists I trust, but I don't intend to renew my membership much longer. That's saying something, as I've been a member since this location opened. Update: I did end up cancelling my membership and never went back. Pity too. I liked it there.

The no call no show policy charge has no nuance. They initially charged me $180 for a no call no show: they said they tried to call me “but there was no voicemail set up.” And that they sent an email but it must have went to spam. I thought the procedure I wanted was every 4 months, but it was every 4 weeks. They said I scheduled in person the day of my last appointment so that was on me for forgetting. However I didn’t see an email or call reminder, but I was definitely excited to get my next treatment! I just had my husband call me and leave a voicemail and it did go through, so I DEFINITELY have a voicemail set up. I would not have just not showed up if I remembered the appointment. That’s why there should be some nuance in the policy and they should send texts (most ppl today’s preferr