Massage Envy

had a 10/10 massage today from Margaret, relieved a lot of built up tense and stress. Was very kind and very funny, definitely seeing her again soon!

Great service. If you want good pressure ask for Jeanetta. You won't go wrong. I literally fall asleep with how good the massages are. Bathrooms are always immaculate. Service is A+

I visited Massage Envy for a Mother’s Day treat, walking in excited and hopeful for a relaxing experience but unfortunately, it turned into an uncomfortable visit. I asked if I could record a small part of my session (and mentioned I’d put it away if it wasn’t allowed), but the masseuse went to speak about me with another employee. I happened to walk out at that moment to get help with my necklace and overheard them, which made the situation more uncomfortable than it needed to be. I had clearly noted in my intake form that my focus areas were my arms and back, but my back was never touched during the session. I understand this was a lymphatic drainage massage, which may differ, but since the specific question was asked, I expected at least some attention to those areas. The massage felt

Massage and facial are great when you can get in. I feel I have difficulty getting the slots I'm looking for which takes away from the membership experience. Also since having my membership I have had two lets just call them “issues”, and they were pretty much addressed with get over it basically. To me and being in the customer service world in previous jobs; if my employees made a mistake, I would absorb the mistake over the customer. That doesn’t happen here, but they will tell you “No” with a smile.

Sharon did a great job, very relaxing and therapeutic. Crystal at the front was nice.