Massage Envy

Although the massage was great... I was gifted 2 gift cards from a friend that should have covered 2 massages. When my girlfriend couldn't use hers, I instead went to both, and because I had been there once before they considered me a returning client. I had to pay the difference.👎👎

I had a massage at this location during one of the hottest days of the summer. I use crutches to get around because I was born with cerebral palsy and with that, need many massages for my right back. The hot weather paired with the need for getting in there on crutches caused me to be a little overheated and my masseuse made several comments afterwards, within ear shot of how she just massaged the "sweatiest man." Did not make me feel great as I had no control of it. I won't be back.

I tried this place for the first time. The facility is nice and clean, a very nice ambiance. Reservation process was easy online. The massage was below average. Therapist was police and nice. However, she asked where I wanted my focus, I said back, shoulders, and really hold my stress in my head. She asked "Do you want a scalp massage?" I said "Yes." 45 minutes later, no scalp massage, just the usual spots on the back of the neck and at the scapula in front. Nothing on the head itself. Hmmm. Her hands were ice cold for the first 15 minutes. Warm your hands! You're rubbing someone's bare skin in winter. I didn't leave feeling refreshed and relaxed. Also, please get softer face pads for your massage beds. I experienced about a 46-minute massage even though I thought I was pay

The front desk girl was not very friendly or pleasant the first time I came in. She did not even smile. I believe her name was Destiny or something similar. Everyone else was very sweet. My massage was lovely. The smells and ambiance were delightful and I look forward to returning.

Made my appointment, got a call the evening before to confirm appointment. Woke up to two calls from them saying they’re canceling for scheduling issues and have to reschedule. You confirmed my appointment and now you don’t have room? Guy on the phone was painfully unhelpful