MALIN+GOETZ

Came for the smells, stayed for the friendly conversation. This is my first time entering a Malin+Goetz store, and Brandon was so hospitable and knowledgeable that I could have stayed all day. I work in the same retail industry and very much appreciated the service and attention I was paid as soon as I entered the space. My partner and I were just browsing the store, and Brandon respected this, allowing me to peruse and smell, but also making product suggestions with an understanding of ingredients and notes. Definitely won't be our last time entering a Malin+Goetz, but perhaps on our next trip to NYC I'll pick up that Strawberry perfume ❤️✨

I attended the store’s holiday event yesterday, and while most of the staff created a warm and welcoming atmosphere, my overall experience was tainted by the behavior of one employee. From the moment I walked in, several staff members greeted me kindly, and the vibe felt very positive. However, when I approached the woman in the red coat who was serving the cocktails and cookies, the experience became noticeably different. Although the refreshments were complimentary, they were still part of the service provided to all customers attending the event. Each time I approached the table, she walked away. At one point, I saw her enthusiastically offering wine, water, and cookies to another couple—encouraging them to take as many as they wanted. When it was my turn, she immediately tried to lea

So today I randomly decided to go into Malin+Goetz to smell this candle I’ve been wanting to purchase for a while and I was helped by a young lady named Luna who had some of the best customer services I’ve experienced in a while. She was so helpful and informative about all the products and let me know about new things that will be arriving in the store soon. Nothing brings a returning customers more than amazing service - thanks again Luna

The quality of this products are amazing love the dark rum parfume, the store is always impecable, the only little thing was that at he time they didn’t have samples to go.

First time shopping here! Hannah just helped me at the Williamsburg store and tbh I just walked by and saw flowers in the window but when I went inside to ask, she explained the brand and the promo so warmly that I wound up purchasing some nice body wash :) just leaving a review because I had a really pleasant experience and will for sure be returning!