MAC Cosmetics

Have bought makeup a few times and was not thrilled with the service, but I love the product. Today went to buy foundation and did not bring my empty bottle, because every time I make a purchase they enter what I have bought and keep a record.. they tell me this every time.. I have bought my foundation multiple times.. today they said " It's not in the system." That was it. She could have tested foundations on my skin to find my shade so I could make my purchase.. nope.. okay.. I'm not surprised you have a low rating.. I'm going elsewhere and buying a different product from people who know about customer service.

I have honestly only got my go to makeup here. My foundation, concealer, etc. Every single time I go and sometimes I just like to see if anything is new, the employees always treat me well. I honestly wish I could remember the names but remember faces better. Never once treated wrongly ether wearing makeup or no makeup. I love this M.A.C. Store and wouldn’t have it any other way!

For 10 years I have come to this location for my foundation or purchases. The women in all 10 years have been extremely rude, unprofessional, and disregarding of customers. I have never without exaggeration, been offered help or played mind to when I have come here. Macy's needs to do a better job at hiring women that are not 2 self absorbed and understand the meaning of customer service. They're rude and I have no intention of spending one more cent on them. I'll take my business elsewhere.

I had a good experience with the beauty brew bar at Macy's; the Pro that did my eyebrows Sabrina was very pleasant, detailed in how she's going to shape the brows, works with what you're looking to have, gentle, easy going and just all around awesome. I will be goin back.

The MAC cosmetics Specialist by the name of Brittany, made my Mothers Day so special. Ive never used makeup before or purchased any. Brittany was so helpful and explained every product in great detail on how to apply and even a step by step . Thank you so much Brittany!!