MAC Cosmetics

I love the products that April recommended me she did my makeup and I love the way it came out she didn’t have to push or try hard to sell me anything she knows exactly what your looking for. I bought foundation, powder and bronze and two makeup brushes. If y’all need help April is your girl

I visited the MAC store at Baybrook Mall this evening before closing and had a very disappointing experience. I waited about 10–15 minutes before the associate even acknowledged me, and when she finally did, she just said, “I will be with you shortly.” I waited patiently while she finished with the customer she was helping, but immediately after that, she took a phone call and carried on a full conversation instead of assisting the customers who were physically in the store. At that point, I decided to walk out. They lost a sale simply because the associate chose to engage in a phone call rather than attend to waiting customers. If I could give a negative rating, I would. I found the service to be unprofessional and disrespectful of my time. I won’t be returning to this location, and I t

Went into the store and did not get acknowledged not even a welcome. Waited to be asked if I needed helped or if I was looking for something but nothing so we decided to leave :) it felt very unwelcoming.

I'm giving them one star because I can't not give zero. I booked an appointment weeks ago. They said there might be a problem with the timing but they would contact me the day before.They just called an hour before my appointment to let me know they can't take care of me until a later time. I let her know that i could do a later time because it's the exact time I have to be at my party! She said ,"oh well sorry we can't so your makeup."! Super unprofessional and highly disappointed ! Good thing I can do my own makeup but for a special event like this I wanted to feel pampered.

Prejudiced and racist white employees! As a black woman who has worn Mac cosmetics for many years, I was offended when I visited this store. Employees (who happened to be white) standing around talking to each other and never acknowledged me by asking if I needed help or just to greet me as a customer. They all looked at me and continued to talk to each other. Oh, I was the only customer in the store at the time. If you are a woman of color, don’t shop at this store!