MAC Cosmetics

Bowie, MD · Cosmetics store

Rating
2.1/5
★★☆☆☆ 2.1
Reviews
12
Rank in Bowie
#94
of 106 salons
City Percentile
11%
rating percentile
Address
MAC Cosmetics, 15300 Emerald Way, Bowie, MD 20716
Phone
(301) 860-1675 ext. 262
Website
www.maccosmetics.com
Status
Closed · Opens 10 AM

MAC Cosmetics is a salon located in Bowie, MD. It is one of 106 salons listed in Bowie. Its 2.1-star rating is slightly below the Bowie city average of 4.5 stars. There is 1 photo associated with this location.

Hours

Friday10 AM–10 PM

Customer Reviews

★★★☆☆ 3.0 Latoya KP · Aug 2024

As with all of the stores, the set up and ambiance are great. However, customer service could be improved. I visited today to purchase products and the sales associate informed me that she would take me to another register. She really could have done a better job explaining why I had to walk to the perfume counter. Also, instead of asking me to hand her the product that I put on the counter, she gave me a weird look as if I was supposed to know that she needed the product handed to her to go to another register. Upon following her to another register, she stated that someone else (who was extremely pleasant) would be taking over my purchase. We work hard to purchase items that we need and want, while customer service is not everyone’s portion, courtesy is a basic trait that can be extended

★☆☆☆☆ 1.0 Rosita Fagan · Jun 2019

I was at the MAC counter today to purchase a red lipgloss. The young man working today was not friendly. When I asked him for his professional opinion about the ruby wood lipgloss, he replied “ It just a red lipgloss.” I did not feel welcome at that counter. I will not return to that location. RCF

★☆☆☆☆ 1.0 karen herring · Sep 2020

I just called to ask about Chanel lipgloss because it stated they carried that item. However, spoke with a rude guy that wasn’t helpful at all. Would never go there in person

★☆☆☆☆ 1.0 Lauren Parker · May 2018

Just rude! I asked the lady to help me find a lip color similar to what I showed her. All she said was "every thing we have is out". She wasn't even interested in helping me. She didn't even want to help me to begin with considering the exprssion on her face.

★☆☆☆☆ 1.0 TYESHA RAY · Jun 2016

The Macy's staff is great but the MAC counter could use help. They never have anything in stock, Too many patrons and not enough employees, Customer service sucks because everyone is always on a smoke break.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Cosmetics store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.