MAC

Charlotte, NC · Cosmetics store

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Charlotte
#632
of 1684 salons
City Percentile
18%
rating percentile
Address
MAC, 5501 Josh Birmingham Pkwy, Charlotte, NC 28208
Phone
(704) 359-0605
Website
www.maccosmetics.com/stores
Status
Open · Closes 10 PM

MAC is a salon located in Charlotte, NC. It is one of 1,684 salons listed in Charlotte. Its 3.7-star rating is slightly below the Charlotte city average of 4.6 stars. There are 9 photos associated with this location.

Hours

Saturday8 AM–10 PM

Customer Reviews

★★★★★ 5.0 Tara-jeanette Primm · Mar 2026

I love when I get a long layover because then I get an opportunity to explore! I took the time I had and strolled into the M.A.C. Store! Besides the fact that 90% of my make up is M.A.C., it’s always great when you get greeted by an amazing make up artist who LOVES her job and is good at it! She perfectly matched me to a new shade of foundation and the blush looked so good, I bought that too! If you’re ever in need of advice on what shade or someone who knows what they’re doing, pop in and see Kay on your layover! Thanks love!!! 💕

★★★★★ 5.0 Shelby Blackwell · Jan 2026

I expressed my difficulty with my search to find a perfect signature scent, and Shelby was very helpful in assisting! She was extremely knowledgeable about the notes in each perfume, as well as the notes that compliment them. She was kind and patient, and immediately acknowledged me as soon as I came in. 10/10 service, I will definitely be back when I have more time in CLT

★★★★★ 5.0 Jocelyn Ko · Dec 2025

Hairland saved my day! I needed emergent foundation and concealer to look fresh after long travel to a new job. Hairland’s expertise and her going above and beyond helped me find the best matched color for my skin tone. It’s not just about the look, but how you feel when you know you look amazing. Thank you so much Harland! You are an angel! Jocelyn

★☆☆☆☆ 1.0 I · Jan 2026

Save yourself the feeling of uncomfortable and dont bother, they want no customers there The associate help is poor, with attitude. I was helped by a tall, short haired, African American girl who was not friendly and offish. I felt uncomfortable and am not going to go back there. The attitude was awful, unhelpful, and unkind. It was convenient to buy makeup there, but its just not worth it as the sales people are consistently not friendly over this past year. Im nice, smiling, polite, so why am I the only one saying thank you while spending over $100???? The attitude was clear and I see many gave poor reviews for that same sales person. Im not loyal to Mac, and its more of a convenience thing. So not much missed when I skip this store next time. Its also very hot in there, they can’t get

★☆☆☆☆ 1.0 Latasha · Mar 2026

I visited the MAC Cosmetics counter on March 2nd around 9:10 PM, and the experience was very disappointing. The associate who helped me had a rude and dismissive attitude the entire time. Every time I asked her about a product while literally standing at the MAC counter and physically showing her the item — she kept responding with, “And what product?” It didn’t make sense because I was clearly pointing to and holding the product I was asking about. Instead of being helpful, she came off annoyed and irritated, like I was bothering her. Shopping for makeup is supposed to feel fun and welcoming, not uncomfortable. Her tone and attitude made the entire interaction negative. Honestly, I should have just waited until I got back to my own city and gone to a MAC counter inside a mall I would h

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Cosmetics store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.