M Q Nails

If I could give 0 stars I would. The male nail technician started to run tools over my hands and mistook my real nails for acrylic nails. I kept repeatingly explaining that the process hurted and he needed to find another way, to remove the gel from my nails. Once the polish was removed, the nail technician left me waiting for an hour after starting my nails. it was unprofessional and disrespectful of my time. I considered leaving, but decided to wait a little longer. The nail tech never returned back. None of the employees said anything to me about the wait or asked if I was okay. So the nail tech women that was sitting beside the male, was about to get the next person and skip over me. I asked her how much would it be just to pay for the the polish that was removed. She said oh I can go

This is what mq nails called a reputable pedicure. When asked to fix it they said they would do it tomorrow and could we come back! Why would anyone want to come back! When talking to manager she acted as if she could not remember who did them. Then refused to refund our money! The nails are cute crooked and the polish looks like a child did it!

Trang always does an outstanding job when I get my nails done—great attention to detail, amazing customer service, and fair pricing. 10/10 experience!

I came in to get gel nails with acrylic and all the lady did was put polish on my nails. Wouldn't have been so bad but one it wasn't even gel polish and she was getting it all over my belonging and my hands. She wanted me to pay the complete amount but I only payed them half and left. I highly dislike the service I got at Mq nails. I will never return here and I hope nobody else does. I wish that you didn't have to have a one star rating in order to post.

Great customer service! Fast and beautiful nails !!! I’ll definitely be back! Thank you !