Luxx Nail Spa

Absolutely love Karina. She has been my nail tech for over 7 years. She moved from Mary Esther location to Eglin location and I followed of course. She took extra care of my toe nail that I lost years ago and could never get it to grow back right. Well she has gotten it to grow right and healthy. Designs, attention to detail and just her passion and love for taking care of her client is top notch. As long she is working I will go to her. Larry the manager always greets me soon as I walk in. Very polite. Instantly ask if I want something to drink. Always up and doing something including sweeping, mopping, folding towels, and cleaning and straighten up in general. Never had a bad experience.

I am extremely disappointed with how I was treated during my visit on 2/6. I have been a long-time client of this salon and have seen multiple technicians over the years, including Rosie and Ivy, and never had a complaint about their services. Howerever, On 2/6, I came in for a fill, and was placed with whoever was available. After leaving, I looked at my nails closer and just felt unhappy with the shape, length, and overall design, so I returned later the same day. I acknowledge that I should have spoken up during the initial appointment. When I returned, I spoke with the man at the front desk, who I believe is the receptionist. Instead of handling the situation professionally, he raised his voice and spoke in a snarky, dismissive manner while calling over the nail technician. He loudly

The tech was very nice but he didn’t ask which manicure I wanted (there are a couple options with different pricing), he just went ahead and did the most expensive service. I thought it was odd as well that he didn’t ask what shape I’d like my nails and that the paint doesn’t extend over the tip of my nail fully.

I arrived about 10 minutes before my appointment (made online). Was greeted with a smile and was told that Linda would be done in a few minutes. Linda did a wonderful job and was so friendly and conversational. Appreciated the excellent professional job that she provided.

Harley was AMAZING! She is SO talented, extremely sweet and professional! Love my daughter’s nails for homecoming. Wonderfully priced as well.