Luxury Beauty Store

Recently purchased a few item from there and all the employees were extremely rude . They were so mean to another lady who just wanted to try the colors out and when asked if they had a new tester she said no with a rude tone . They need to work on customer service they make you feel so unwelcome. DO BETTER MANAGER !

reviews are bad then but if you look at most of them there from quite a bit ago, recently got spice bomb infrared 3.2 oz from them for only like 70$. They have turned the business around and are actually pretty good, the people who work there are a little rude, but other than that it's a pretty good store.

Was going to purchase a specific lip color. Person helped look for a similar color and put back the color we wanted without us knowing probably by accident. Bought the wrong color, spoke to manager about it right away and she would not let us exchange. No exceptions… not worth it. Stressful experience. Stuck with a color we don’t like. Bad customer service

Called into the store to ask about a promo they keep emailing about. The lady barely spoke English not a problem. The problem was that it was not 11am yet barely 10:46am and they where not open. She would not answer a simple question. Then why pick up the phone? Horrible service long are the days they had great deals because there items almost expired. Forget them I will go to the Retail store which now they have 15% off and a gift. You can also go on Lancome.com and get great deals. Never again!!!!

I visited one time during thanksgiving break. People worked there were super mean and rude and unhelpful. I picked up the wrong product because they placed it at the wrong place. I only found that out after I walked out from the store and opened the box that was sealed. I turned back only 1 minute after I left the store. However, they refused to let me exchange for the correct one and even refused to talk to me. I asked to speak with the manager who was just as rude and mean. Will tell everyone not to go there since the saving just can't justify the poor service and the risk of running into problems that nobody is willing to correct. Your happiness and satisfaction is the last thing they care about. At least I'm not going again and will tell any friends or family the same.