Lush Cosmetics Southport

This store was my first return visit to Lush in MANY YEARS. It smelled so good walking toward train on a rainy day. MAC (Makenzie) did a great job inspiring me to select and I had fun learning about the products. Too, the recipient of my gifts, a male, loved them for his baths. I shall now stop in to this LUSH when I’m in the area and this brand now has a new customer. I’d also like to add that I randomly sprayed myself with some fragrance and on my way home I smelt so good. I couldn’t believe it. I believe I layered three fragrances, and it was really pleasant and smelled unlike any fragrances, bespoke, that I typically buy at department stores. I was also given a sample of shampoo and it was my first time using a cream shampoo and I actually really loved it for my Natural Hair. I’m a bla

Best Lush visit… ever? When I walked in, I was immediately greeted by the warmest soul, Maria, who did a wonderful job of helping me find what I was looking for without being sales-y or pushy. I had so much fun connecting with Maria, I didn’t want to leave! Then, during checkout, Mac was kind, funny, and quick! 10/10 visit, no notes. 🩷

I guess no one is welcoming in this location anymore? I was the only person in the store and not a single employee greeted me yet were all having their own convos when I passed right by them a few times. But a few minutes later a few Caucasians came in and were greeted right away. No one helped me or asked me if I needed any assistance in my 20 min being in here which is a first in any lush that I’ve experienced this before, usually everyone is so kind… I went to pay for my items and the cashier didn’t even greet me still, and I was like hi? And quickly talked over me if I wanted a bag. Work on your damn customer service, like what the hell even. I shouldn’t have bought a thing but I didn’t let any of them kill my vibe.

I went into Lushes Southport location and was very much impressed by McKenzie knowledge of products in store...she helped me pick out the correct hair products for my fine dry hair ..she is friendly and knowledgeable and seems to really enjoy her job..the cashiers were pleasant as well..I will definitely return to this store because of the people who work there

Got a bath bomb (it was the ghost one for Halloween that’s white, pink, and blue) and it left pink stains inside my bathtub. This was the worst of it but there is a bit of a pink undertone to my tub now. The photo attached is the biggest stain and was taken after a quick scrub using a brush and cleaning spray. Pretty pissed. When I initially saw it stain as it dissolving a quick wipe with my finger did nothing to deter the stain. Don’t buy bath bombs from here if you don’t want to see the aftermath for a while.