Lush Cosmetics MacArthur Center

I'm excited to tell you all about this Review. My day started off slow. It was Monday the 22nd. of December, I was thoroughly enjoying it but on a low key, - so I decided to go to the movie theater and watch something funny. I watched "SpongeBob - Squarepants." I walked into the mall and passed by a store named, - "Lush!" The exuberant smells that emitted from this store just drew me in, - and what a wonderful experience I had upon arrival. Lol! A lady passed me and went another way to a customer who needed some help. I was okay because I was in my own world of, - - "Aromatic Fragrances." I didn't want to talk to anybody, I just wanted to enjoy what I like most, - "A room full of Good Smells!" Before I left, I may have asked a question or two but I retained none of that,- only the wonderf

I will avoid this store at all costs. It’s not worth it. That same woman sitting down on her laptop being rude (older white lady with reddish blond colored hair, glasses, and tats and a terrible attitude). I was the only customer in the store and I could feel her eyes following me the whole time. Everytime I looked up I saw her watching me. She’s the same one who got nasty with me about testers a couple of visits ago. There were three workers and one customer (me). MAYBE I wouldn’t have been confused about the testers if they were all front facing where you can see the actual tester sticker. Put the testers with the products that are for sale, not on a lower shelf in groups. What are y’all doing?? Stir the products every day, yall aren’t that busy and the testers are dried up. It seems t

First time shopping at lush and DEFINITELY WILL GET MORE THINGS HERE. I was lost at first but the staff were so nice and helpful and they even gave me samples of a conditioner i WILL come back to purchase on a day off school. (I loved the bar of soap i chose and the revive hair moisturizer thing because it DID infact, help my hair out.) anyways i love this place

I’m really sad to make this review. I’ve always had really positive experiences in Lush, but today was different. I walked in trying to make a bad day better and the woman working seemed to be having an even worse day and took it out on me. She yelled at me to smell the tester in front of the whole store, in an aggressive tone. THEN, proceeded to talk about me to another worker. She stared at me the whole time to the point that was so uncomfortable and walked out. There were plenty of customers she could have tended to, but she decided to lean against the counter and just STARE at me. Every-time I looked up her eyes were on me. She was smirking as well. Older woman with tattoos, short hair, and glasses. Only putting this description so other patrons can avoid her. This is one of the only

Love the team here!!! ♥️♥️♥️ Been coming here for years! They make shopping with Lush a really fun experience and I love leaving with extra sample goodies to try! ✨