Lululemon

It was very busy and they were understaffed but Hillary made sure we were well taken care of and answered all the questions we had. Also ran into some friends there and they also said she was very helpful. Went above and beyond even though they were really busy.

Always a fan of this store, but tonight Emma really made it a good visit! Emma was extra helpful with all my questions and her positive & welcoming attitude made it 10x better.

Great customer service. Nice selection. My teenagers love this store!

The product was great, but the customer service wasn’t. I was very unimpressed with how rude some of the employees were. It seemed they were only there to talk. The only answers I got were short and rude.

I love pants from Lululemon, and have bought many many pairs over the years. Specifically, I love the 5 pocket ABC classic fits. On my last online order I accidentally chose the trouser option, and when I slipped on the first pair I bought I realized my error. I went into this store, like I have done before, to exchange the pair for the correct style. The cashier, a young woman with reddish hair, was insanely rude. She told me that since I had it was store policy not to accept returns with the tag taken off, but “she would let it slide this time.” Then, after a few minutes and a few more awkward sniffs of the pants, she said they had clearly been worn and washed, and snelled like fabric softener. I explained that I absolutely did not wash them, and only put one pair on for about 2 minutes