L'Occitane en Provence

L’Occitane en Provence is my go to place for gifts for my mom throughout the year. She loves anything lavender, and this store always has great options that she genuinely enjoys. The staff here is amazing, friendly, and very helpful. They always take the time to walk me through products, explain differences, and help me find the best items without feeling rushed. Their recommendations are consistently spot on, which makes gift shopping easy and stress free every time.

Thanks to the beautiful Debra for her assistance and insightful knowledge I was able to find a proper special gift! Added plus for the artistic touch of presentation!

This experience was from 06/19/2024, I am reviewing the customer service I received not the actual products or company. I walked in and was talking to my friends as we looked at products I’m talking. The older lady was working at the front and welcomed everyone in. I did not hear her because I was talking, and I was looking at a product so she proceeded to come up to me clapping to get my attention and said since I know you didn’t hear me I’m coming up to you to say welcome. If you need any help let me know with a sarcastic smile, it was so rude. I almost felt like she was trying to come at the fact that we are a group of latinas just talking in Spanish and her Caucasian self didn’t like it so she started clapping to get our attention for us to shut up as we were having a conversation so

First time ever trying the original body wash. I've never experienced this much quality and love . I'm amazed. Will be stocking up

Found what I needed, Top Customer Service, will visit again.