Kool Nails

I went to this salon on January 10, 2025. I arrived and there was about two hours left before closing. There was 2 women working, the woman that helped me seemed nice at the beginning of my service. Towards the end I mentioned to her that some of my nails looked a little too thick. Some even thick on one side and not the other. Some nails shaped differently. She grabbed my hands aggressively and said it was fine she would just file them again. The nails didn’t change much. Once she finished filing I said that I just wanted to pay for the work she did and leave. Another woman rung me up and the woman I worked with hovered over to ensure I paid. I still tipped her. I will never go back to this salon or recommend them to anyone. Not because one person didn’t do my nails correctly but because

I have been receiving nail services for years yet this is the first place that I have been extremely satisfied. They are amazing. Lydia has free rain and creative ability with my nails. There has not been a time that she’s done my nails and I was not extremely pleased. As long as they are, they don’t break. I don’t have to worry about them breaking or chipping. I love the way they’re shaved. I love her color choices. I would never let anyone else touch my hands other than Tiffany who is also at Kool nails. If you are looking for a place to get your nails done or to get an amazing Massage, amongst other services, this is the place

Been going here since I was in 5th grade! Love the work they do and they are always very nice and professional.

I’m beyond frustrated with my experience at kool nails. I went in for a simple fill, and they left me with a disaster. They didn’t even remove my old gel polish properly in these photos you can see where the blue is still showing through. To make matters worse, the design I asked for was completely ignored. I originally asked for blue French tips and the lady was not doing them correctly so proceeded to tell me I need a full color. You can see there’s still old gel left on most of my nails! I ended up with something completely different, and it looks nothing like what I asked for. On top of that, every nail is bumpy and uneven. The technician clearly didn’t take the time to do the job right, and I left feeling like I wasted my money. I will definitely not be returning, and I highly recomme

Was recommended by a good friend went to take god daughter on Valentine’s Day. We waited for over an hour. 3 people came in after us (20 min after) and was service less than 15 min before us. They didn’t explain why or if they had appointments just looked at us and pointed for the other person to come. That’s poor customer service and I wouldn’t tell anyone to come here but I will be happy to tell them my experience. We end up going to another shop spent 200 for full set design. Lashes and fill. Pricey but their customer service and wait was worthy