Kim Enterprises

I love KIM'S ENTERPRISE. I TRAVEL BACK FROM SUMTER SC TO COLUMBIA SC TO GET MY HAIR.. THEY HAVE A GREAT VARIETY OF HAIR. THE GUY THERE IS SO SWEET AND FRIENDLY. HAVE ALL THE PATIENCE IN THE WORLD. HE HELPED ME TO PICK OUT THE BEST CHOICE OF HAIR.. Will be back to spend $500.00😘😘

Tried to return an item that had expired the same month I purchased in 2 weeks ago... Tried to exchange, still have the item on the shelf all of them expired. Employee said I can still use.. its in the same month. Would not refund my money It is not his store cannot refund., so I had to pick out something to equal that amount. I picked up something else that expired a year later cause I didn't want my hair to fall out. Be careful shopping here nasty attitudes.

I love this store, the sheer size and variety means I never have to make more than one trip. Due to pandemic difficulties they tend to be understaffed as of late but they’ve been in the same location for over a decade and have only improved responding to customers wants consistently. A lot struggled during the pandemic and the temporary short staffing mentioned in other reviews does not speak to their excellent customer service, longevity, 7 day a week schedule and the fact that they carry almost every black hair care brand and encourage you to browse the full store to see whats new.

I am in a wheelchair and this place is not Wheelchair friendly at all. There was one specific aisle, aisle 14 that I wanted to go down for acrylic nail supplies, I asked the worker there to kindly move a box so I could go down the aisle comfortably and shop on my own if they refuse to. I will not be shopping here anymore and I felt very uncomfortable. I’d give 0 stars if I could.

It's a great store to go to I will admit. However, there is hair all over the place even in boxes so maybe they need a bigger store. I love the wigs and selection of crochet hair. A ton of hair products are all around the store so sometimes it can be overwhelming. I still will go to this store because of the variety. They keep up with the trends!