Kiehl's Since 1851

Love Kiehl's! Their products are so good. I finally stopped getting acne with their calendula face wash. I've tried literally hundreds of brands, and they did not work. I just bought their magic elixir for my beard, TikTok says it's good. We'll see how it goes. Customer service at every Kiehl's is phenomenal. Can't complain.

Charii was extremely helpful, friendly and efficient with my return from their online store. Will definitely buy from the store in the future.

I can't wait to share my fantastic experience during my first visit on Wednesday evening! As soon as I stepped into the store, I was greeted by the delightful Delia, a team associate who radiated warmth and friendliness. Her smile instantly put me at ease, and I felt comfortable asking questions. Delia was beside me, ready to assist me while I explored all the fantastic products. She provided top-notch service, introduced me to Kiehl's, and suggested a COMPLIMENTARY HEALTHY SKIN CONSULTATION, which I was super excited about! Delia took the time to explain exactly what I needed to enhance my skin, and I felt like I was in the hands of an expert. Thanks to her insightful recommendations and thorough education on each product, I ended up purchasing five items and completely switching my skin

My friend & I happened to walk in while strolling around the mall saturday night. We ran into Kiel’s employee CHARLIE✨and were exceptionally impressed by her. She was honestly one of the most friendliest and kindest person I have ever met! She did the instant skin reader (which is super cool!) on us both and we were amazed at her professionalism and knowledge! She honestly deserves a raise and to be recognized for going above and beyond! 👏👏

Worst customer service. I have been using kiels for last 3 years and loved their product. I bought lip balm for $10 and found it was broken; came back to return it and lady was so rude. Normally staff is so friendly in this store. She did not helped to find the replacement for same price range; and on top of that showed attitude because I’m returning it. Not expected this from Kiels at all. I’m not coming here anymore. 12/9/22 at 5:35pm