Johns Creek Spa

It was my first time, I had a Groupon coupon and wasn’t expecting a great service as I felt it was cheaper through Groupon and their prices are high in general. But that was my wrong assumption, they made me feel pampered. Ms.Akira was really great! I felt relieved, relaxed and so much lighter. I would be going back here again for my regular massages. Front office folks were great too. In a hot location with access to food and grocery, lots of parking, place is clean with a lot of rooms. Looks like the place is happening with good massages. If you are new to the area, I recommend this place for you to try!

My wife and I had (2) 80 min Swedish massage Groupons we bought based on the reviews and showed up 10 minutes early as requested. We were greeted cordially and asked to fill out some paperwork. Is it just me, or do these forms seem outdated and unnecessary at this point? Employer information, DOB…it all seems unnecessary and frankly, a risk to put on any random form. Nevertheless, we filled out most of the info and then were shown where the restrooms were. The place was very clean and warm. It had a good feeling. When we left, I had two distinct issues with our experience that urked me. The first is that the filled out form served almost no purpose of its intent to establish any health risks or warnings when I actually met with the therapist. I truly felt like he couldn’t be bothered with

This place is very close to where I live, hence I forced myself to like it so I can enjoy the spa experience, no matter what, I keep getting disappointed, one time they force more tip because I went with a Groupon and another time, they don’t change the appointment time even after calling it way before to reschedule and redeem the coupon without any notification. I tried to like it unfortunately not.

Update management did follow up with me genuinely listened to my concerns and experience. I rebooked with Terrence he is probably one of the best massage therapist I have had in a very long time. Every system has hiccups it really is how the recovery is handled!! When I checked in receptionist was warm and welcoming she offered water while I waited total different experiences!! 10 stars-if you are looking for an incredible massage ask for Terrance!! I will recommend to my community!!🌟🌟🌟🌟🌟 Thank you Management 😊 I would be weary of booking here , Management is not responsive, if you book and pay for services. You expect that what you will get. Not so much here still waiting on management to call me back. Jeff is a good message therapist. But if you pay for 80 minutes that what you expect.

Place was nice and everyone (besides Jeff) at the spa was super nice and welcoming. However, Jeff was very rude and condescending. I can’t believe I spent so much on a massage to be treated like that. Do not recommend him as a masseuse.