Jo Malone

Terminal D, 2400 Aviation Dr, Dallas, TX · Cosmetics store

Rating
2.3/5
★★☆☆☆ 2.3
Reviews
15
Rank in Terminal D, 2400 Aviation Dr, Dallas
#1
of 1 salons
City Percentile
0%
rating percentile
Address
Jo Malone, Terminal D, 2400 Aviation Dr, Dallas, TX 75261
Website
www.dfwairport.com/shops/index.php#18232-m
Status
Closed · Opens 6 AM

Jo Malone is a salon located in Terminal D, 2400 Aviation Dr, Dallas, TX. It is one of 1 salons listed in Terminal D, 2400 Aviation Dr, Dallas. Its 2.3-star rating matches the Terminal D, 2400 Aviation Dr, Dallas city average of 2.3 stars. Based on combined rating and review volume, it currently ranks first among salons in Terminal D, 2400 Aviation Dr, Dallas. There are 9 photos associated with this location.

Hours

Saturday6 AM–9 PM
Sunday6 AM–9 PM
Monday6 AM–9 PM
Tuesday6 AM–9 PM
Wednesday6 AM–9 PM
Thursday6 AM–9 PM
Friday6 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 George Labarta · Jan 2026

Asian girl working does not know how to treat a customer or make a sale. Horrible experience. 0 stars to her.

★☆☆☆☆ 1.0 Sam DeLaGarza · Jul 2022

So many wrong things about this store. One of the worst experiences ever - experienced at this store. The attendant at this store won’t let anyone test the product - blaming it on COVID protocol - even though there aren’t any protocols and he wasn’t even wearing a mask. He embarrassed my wife in front of other customers to “train” her on the “protocol”. One of those instances when 1 star doesn’t justify this horrible experience. This attendant needs more training on how to make customers feel welcome. He certainly doesn’t represent what Jo Malone wants their brand to represent.

★☆☆☆☆ 1.0 Gaysians in a Pod · May 2025

Rude customer service. I went up to ask about a specific cologne and price. The lady acted as if I can’t afford it. She wasn’t willing to show me the bottle and when she saw a white couple came in she ran over to help them instead.

★☆☆☆☆ 1.0 Patrick Sullivan · Dec 2024

My wife loves JM, so I thought…what a perfect place to stop for a Christmas gift and then….Two choices? At least 20 samples out. Please explain why there are just two choices!!! I find it highly doubtful that you sold out on all of these, and one of the choices smells like a man!!!!!

★★★★★ 5.0 Maria G · Sep 2025

To give some light to the place. The lady attending today was super nice and I was able to find the scent I was looking for. Thank you!

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Credit Cards ✓ Debit Cards

Services

Cosmetics store

This listing is informational. Contact the business directly to verify credentials, services, and availability.