JCPenney Salon

Had an appointment scheduled with Cournisha yesterday at 12 pm to get my labor braids before I deliver my baby. Came on time for my appointment and she was no where to be found. Waited for about 15 minutes with no word, and the front desk wasn't sure where she was either. Decided to save myself some time and go find a stylist who respected my time enough to at least communicate if she was running late. Not even an apology call the following day. Very poor customer service.

Kelly is awesome! She is so nice and always does such an amazing job with my hair! Best hairstylist I've ever had :) I've gone through many hair styles with her and have loved every one! Such as ombré, highlights, and frequent changing of my hair color from purple violet hair all the way to a dark mocha!

Had my hair done by Ari and I loved it! She really took the time to listen to what I wanted and did her best to make it happen and I left so happy with the outcome! She’s really sweet, bilingual speaks both English and Spanish and really cares about making you happy and taking care of your hair! Definitely recommend her!

I hate that JCPenny salon only caters to non ethic hair. I wanted a wash/conditioner and trim. Apparently, non ethic hair tends to be cut wet while my hair needs to be blow dried for an even trim due to the curls and coils. Well, you get charged more for having different hair. Also, this location has roaches. There was one on its back fighting for its life in the broad daylight by a door. I see they're trying to address the problem with pesticides, but having roaches us nasty.

Salon experience was different. Went in with pictures. Stylist said she didn’t feel comfortable, cutting my hair because she didn’t want to screw it up? I was so outta there. How are u working at JCP salon? Shouldn’t you be pretty good at cutting hair? I would expect that response at great clips, not JCP. Eye 👁️. When I told the salon manager, she said at least she was honest.? I wanted a short pixie cut. What happened to you JCP?