JCPenney Salon

Yesterday my sister was there for an appointment to dye her hair. We talked about the color she wanted to dye her hair and she wanted to do a ginger like color. When she got there and told the lady the color that she wanter to dye it the lady started telling her that she should dye a more traditional color and that she wasn’t gonna have enough time do dye it ginger. Unfortunately my sister didn't speak up and ended up letting the lady dye her hair the way she wanted. While she was dying her hair she was just being so mean and just moving her head side to side so rough without telling her to turn to the side etc. She ended up charging my sisters $200 for high lights on black hair! It’s just so unacceptable what she did! At the end of the day my sister was paying for her to do dye her hair t

Love the stylists who work here but they don't have a full-time receptionist so no one ever answers the phone. Their online booking system is a mess. It put each of my services with a different stylist instead of all with the one I chose! Management, you are costing your stylist $$ by not having a full time receptionist. I called 5 days straight and never got an answer!!!

I've been going to Ray Rios for a couple of years now. He is super friendly and fun to chat with. Ray has some serious talent as a colorist. I always walk out of the salon feeling like a rock star ! For spectacular cuts, Ray can not be beat. And he's the only stylist I've ever gone to who gives me some excellent new "how-to" tip every time I see him. I've never loved my hair more. Ray listens to what you want, and have superb input to go with it!! ABSOLUTELY worth every penny! Love it!! Your are the best Raymond!!!

Took my niece to get a hair 💇 cut ✂ and the Stylist was Sabrina! She was Amazing. My niece is 9 and was unsure about cutting her hair. Her hair is medium thick and super long. Sabrina made her feel comfortable and did a beautiful cut! Thank you Sabrina! Awesome Job!

September 12, 2015 So this was the first and last time i will ever come to this Salon. I came to this salon hoping my hair will come out fabulous or at least presentable or close to the picture i presented to the stylist. She knew exactly what i wanted, at least i thought she did. She said she was working there for about 1 year so i trusted her. She was nice but did not warn me that my hair was not gonna come out how i expected. After the stylist seen my reaction to her finished work, she right away knew i did not like it and did not care by not offering me a discount or offer anything to make me feel better; I'm mainly not satisfied because i knew i would have to return to pay the full price once again. I went with a friend and my friend thought she was not done yet. I just felt like i n