JCPenney Salon

If it weren't for Princess taking over for the incompetent lady I had first this would be a 1 star review. Went in for a blow out and flat iron. Woman was very careless, yanked on my hair multiple times and did not use a brush to get knots out. I did give her a warning initially that my hair knots fast due to the curl. She gave it one initial brush out then sectioned it off. As she's pulling down the sections she's not rebrushing the new tangles out and damn near refused to use a brush when she found one. She had a comb attachment on the hair dryer and just figured if she yanked hard enough that would suffice. On several occasions she was so haphazardly blow drying that she put the comb in a sectioned off area and tried running it down into the remaining area... causing more pulling of my

Princess is an amazing hairstylist she went beyond of making my visit right knowing that I’m going thru hard times she made me feel beautiful again thank you princess I will most definitely come back to her. She definitely knows what she’s doing and she’s so passionate about her job and clients 😊

Looks like a nice place, called at 7:30 to see if they could take a walk in, no answer. Drove over...found it on the second floor, no one at the 3 registers, walked in the back to get help...then someone came out.. I asked for a haircut...she told me that her, & her co-worker could not do a men's haircut. What??? LMFAO...train your employees better JCP! All I needed was my neckline trimmed up, and a number 3 clipper on the sides.....if your hairstylist can't handle that.....DAM!

I wanted to do my hair on Friday. I couldn't, next available appointment was on Monday. I came on Monday, the girl told that my hair dresser called off and she does not have time to do balayage. Very unprofessional place, what is the point of appointments? I have wasted 3 days for nothing.

I absolutely love how Ofelia does my hair! She knows exactly what n how I want it every time! I highly recommend her