JCPenney Salon

I have been going to JCPenney hair salon for 22 years. My stylist was Lois. She was amazing and then she retired. My new Hairstylist was Priscilla. The first time I went to her I was disappointed because she didn’t really listen to me and I didn’t get the results that I was used to. But I thought I’d give her a second chance and the second time she cut my hair was even worse. She turned me sideways in the chair Away from the mirror. She cut my hair uneven and my bangs were also uneven and too long. I will not be coming back to JCPenney for salon salon services.

Went in for a color with highlights as well as a haircut. My stylist Jazmyn did a terrible job. She did not want to do my highlights after coloring my hair darker first because she claimed she had no time even though I clearly showed her a picture of what I wanted and had set my appointment up to get it all done. She then gave me the worst haircut I have probably ever had, it was completely uneven. I asked if I could straighten my hair instead of curling, she grabbed the straightener, ran it through my hair about 4x and called it good. I was so upset but she was not willing to help make the situation right because honestly she seemed to not want to be there, but i am not one to make a scene, so I said thank you, paid and walked out. I took pictures of my hair from the back (because she did

We took our nephew to get his hair faded for his picture day coming up it was the worst haircut I have ever seen done we will never be taking him back there again if I could give the review zero Stars I would we have to go home and fix his hair ourselves at home that's how bad it looks I definitely would never recommend anyone going there to take their kids to get his hair faded ever if you want a good fade take your child to Legends if they have a spot open we definitely were not happy with the way his hair looks

Completely botched my daughter’s curly hair. It was her first haircut so all her hair was the same length. I asked for long curtain bangs. The stylist gave her crooked very short straight bangs. Another stylist had to come over to try and fix it but there is no fixing this hot mess. My daughter is very well behaved she stayed still the entire time and didn’t cry once. They just have no clue what they’re doing. The back is even crooked.

I just had the most amazing life changing haircut AND advice from Susan. She showed me all the types of products that were good for my hair and the ones that didn't work for it 😄 She took me right in and fixed years of bad haircuts. She gave me the best layers and took 3 inches off but my hair looks thicker and better than it ever did before. I haven't felt this good and confident about my hair in a very long time. I will be going to her from now on!!! 💜💆🏼‍♀️