JCPenney Salon

Discussed in advance what I wanted & stylist said she understood and we set appt for next day. Came in next day and things started with young stylist nearby dropping f-bomb then announcing she hadn't showered.... ?? Ew. Then my stylist was abrasive in her insistence to cut 4-6" off, used a brush that hurt, then called me tender scalped. At that moment I started to leave, but had so liked her the day before that I decided to try and salvage the situation.... It was 4 hours of frustration, her wanting to cut more, her calling me difficult, telling me my hair will look bad if I dont cut it, etc. Then instead of the chin length bangs, she cut 3" bangs....tried to find pic to fix things but then I ended up with a mullet, with approx 6" off bottom, but then 5-6" diff between sides and bac

Did I walk in to chop off most of my hair. Didn't even take 30 seconds to get me from the front to a chair. I can't remember the young lady's name, but we chatted throughout the whole cut, almost like we were friends catching up. Will be returning for services again.

Joanne is the absolute greatest hair dresser!!!! Go see her at JC penney's Salon. You will be back again and again!

Elle gave me an Olaplex treatment and it was the best ever! My hair feels like never bleached!!!

Mother is addicted to this location...great prices...great upscale shopping experience.