JCPenney Salon

Did my hair from here. I showed a picture and asked for the ash brown colour. Apparently I wasn’t clear enough and they gave me a whole head of blonde! I looked so bad! So they redid it and did a dark brown. It damaged my hair more and also my bangs were super short and uneven. My sister also did her hair here she got highlights and the same brown colour. The highlights look exactly like the same colour as the brown! Her hair has a shade of green whenever She goes under light and she HATES it!!! Never going back ever!!!!!!!😒😒

I had been there before for a simple dye job and trim about two years ago and it was really good. I recently went for highlights and got the ugliest chunkiest yellow highlight I have ever seen. The woman was extremely unprofessional. She did not even finish blow drying my hair. And got upset that she had to go make more bleach for my hair. Not professional and now my hair is ugly.

I was married to the love of my life September 7th 2019 and broke my hand new years day which resulted in the ER surgically cutting my wedding rings off. They did such a horrible job that my husband and I were convinced they couldn't be fixed. Took a week and we got the call today that they were fixed. I was literally in tears taking them in thinking that was the last time I would see them but my husband walking in the door with them tonight made my day. Made my everything. THANK YOU SO MUCH JCPENNY AND EVERYONE WHO WAS INVOLVED IN FIXING MY RINGS. TRULY. THANK YOU.

Roni is very good and professional.

Bangs are uneven, she covered it up by combing them to the side before I left, got home and after seeing the front, took a closer look at the back, and it’s all over with the cut. Going to have to go somewhere else and get it fixed.