JCPenney Salon

The customer service here is exceptional. I initially received my service from Brandi, who is a living angel on earth, the sweetest person I’ve ever encountered. Unfortunately, I was very unhappy with the outcome of my hair but she worked endlessly to try to repair it and consulted and collaborated with her coworkers to get the best result she could. I ended up receiving a “color correction” and reshaping from Sonya, and left feeling more beautiful than I have in quite some time. I am so happy with the results. Beyond the satisfaction that I left with, everyone was so lovely and understanding of my emotions and more than willing to correct my hair. The manager that answered was so kind and got me in the next day. Sonya was very understanding and patient. She has such skill and expertise. B

Teresa is amazing! I wish google let me give more than 5 stars. I went in based off her Instagram feeling confident in what she could do with color and I wasn’t disappointed. She gave me exactly what I asked for (blonde underneath with a few pieces in the front) and it came out beautifully. My own pictures don’t do it justice. I left with blonde hair, a fix to my previous uneven haircut, and styling in 2.5 hours with barely a dent in my wallet. Very excited to know there’s someone so talented and experienced in the area. I will be going back!

If I could give zero stars, I would. I’ve been in tears since yesterday. I went in for a TRIM by Julie who did a great job in February so I went back. She completely ruined my Hair. I have a big event Saturday, May 3 for my birthday, which is tomorrow and I had to cancel my event because my hair looks so bad and it’s unfixable once I went home and noticed how bad my hair was I went back to have the manager fix it And it’s 10 times worse there’s no turning back unless I cut my hair up to my ears. I’m at a loss of words to get this kind of service from trained professionals at a JCPenney salon. I’m completely sick to my stomach. I’m not even able to pull my hair up in a ponytail until it grows out to cover up the mess up. I ended up having to go to another salon to get tape and extensions to

I forgot my hairstylist name due to how extremely excited I was!!! My hair turned out ABSOLUTELY AMAZING I would really recommend coming here to get your hair done this amazing women brought out my inner child im truly grateful!!

Denise was awesome! She found me in the mall asking of i needed a haircut. I'm so glad I said yes and trusted her. I ask for a fade and beard cut. She knows exactly what she is doing. Very professional, fun conversation and excellent haircut. I'm very impressed by her skills. Definitely recommend.